Are you leaving feedback
on the table?

Find out what your customers really think

Meet or exceed your customer’s needs

We make it easy for your clients to provide feedback so you can focus your efforts on improving your customer experience. Real-time comments give you the opportunity to thank people for their patronage or fix problems right on the spot. Your customers will appreciate it and want to come back.

Real-time feedback made easy

Connect to customers during their experience at your business by using table tents, signs, insert cards or receipt messages. Clients scan your QR code, text a short code over SMS or visit your unique URL. Either way, more options mean more opportunities to capture valuable patron opinions. With no app to download, customers can comment instantly, and Tell The Boss works with any mobile phone, tablet or computer.

Customers want to be heard

Tell the Boss gives them that opportunity. Your customers will appreciate that you care about their experience today and will send in their unfiltered comments. It’s simple, fast, and anonymous. The ease and simplicity of the Tell The Boss service enables you to find out what your customers think faster and more accurately than other systems.

Listening is good business

When you sign up for our service, you will start receiving feedback from your customers in an exciting new way. View comments 24/7 by logging into your account or opt to receive them in real-time, via text message or email, right on your mobile phone. You control where the comments go — directly to corporate headquarters, franchise owners or store managers.

Analyze

Up-to-the-minute data is accessed with a simple login to your account. Tell The Boss collects, filters, and organizes comments based on Time, Location, Campaign Code, Experience and Source. Look at your entire organization at once or dig down into each individual location or campaign. Reports in PDF or CSV formats are available to download at any time.

Your customers are talking. Start listening today.

Find out more why Tell The Boss is an indispensable tool for improving any business’s customer service and user experience.